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Login not possible

If login to CopNet, MedicNet, CarNet or FireNet does not work, check the following points.

Check the network runtime​

If the Premium runtime expired, the affected computer may no longer be available as expected. Check your network status in the UCP.

Check assigned slots​

Make sure the computer has enough slots assigned. If there are not enough available slots, employees may not be able to use the system.

Check login data​

Verify that the service number and password are correct. For demo systems, use the data from Demo access.

Still blocked?​

Contact Support & Contact and include the affected system, network name and the exact error message.